Electronic Governance or E-Governance is the application of information and communication technology (ICT)
for delivering government services,
exchange of information communication transactions, integration of various
stand-alone systems and services between government-to-customer (G2C),
government-to-business (G2B), government-to-government (G2G) as well as back office processes
and interactions within the entire government framework. Through e-governance, government
services will be made available to citizens in a convenient, efficient and
transparent manner. The three main target groups that can be distinguished in
governance concepts are government, citizens and businesses/interest groups. In
e-governance there are no distinct boundaries.
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